Families reflect on their experience at Phaneuf Funeral Homes and Crematorium
Words cannot express the amount of gratitude I have for Phaneuf Funeral Homes. Working with Amanda, we received phenomenal care. She answered all questions right away, kept in touch with us on a daily basis and explained everything in a very clear way making the tough situation we were in a bit easier. I will recommend her and your facility to anyone. On a scale of 1 to 10, 100 from me and my family.
At the worse time of our lives we reached out to Phaneuf. Aaron took us through arrangements, obit, flowers and everything with compassion, patience and caring. I cannot stress how helpful it was to have them handle things for us.
Unfortunately, our family experienced a huge loss. This place was awesome. They made our family feel welcome. They were caring, and understanding and the staff is amazing. You can trust them with your loved ones. I 100% recommend them.
Phaneuf Funeral Home and Crematorium is absolutely beautiful. Today, we celebrated my Nana’s life and we couldn’t have picked a better place to do it. The staff was very respectful and caring as well. Thank you
I have had the opportunity to deal with Mandy Desmarais during the most difficult times in my life. Each time, she has been nothing but kind, compassionate, patient and understanding. It made the unfortunate events easier to deal with. Even years after, she still listens when I need to talk and provides me with insight that I otherwise wouldn’t have regarding the loss of loved ones. I highly recommend Phaneuf and Mandy Desmarais when the time comes that you need them.
My mother passed away a week ago and from the first contact with Buddy and his team, I felt completely cared for and knew that I didn’t have to worry about the arrangements of my mother’s cremation and handling of the death certificate. The team was amazingly responsive, caring and thorough, providing me with much-needed comfort during an otherwise-challenging and heart-breaking event. Even though I am 500 miles away, I feel confident that my mother was handled with the best of care.
When my father passed, Mandy did an excellent job in helping me through all the details. They provided a cremation service and helped with getting a flag from the VA. She was knowledgeable and kind, just the right person one would need at such a time. Phaneuf has all the services you could want as well as the hall for formal funerals. I’m very much impressed.
After learning of the sudden death of my children’s father, everything was in a state of disarray. Marie was so kind and nice. She made sure my son understood that he got to make any changes and final arrangements that he wanted. I was very proud of my son in honoring what he thought his father may have wanted. More importantly, I was so impressed with the kindness and respect they showed my children’s father. It was like even though he was no longer here in life, he was the most important person to them. They were extremely professional throughout the whole process.
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