About Our Concierge Services

In addition to assistance with flower orders, directions, hotel accommodations, dining reservations and transportation assistance, we can provide you with referrals and contacts for a variety of other needs. Some of these referral services include:

• Babysitting services while you attend a visitation or funeral (either at your hotel, the funeral home or a private residence).
• Housesitting service for immediate family members while you are at the funeral home or service.
• Moving and storage services upon the death of a family member whose belongings and furnishings need to be moved, stored or sold.
• Rental of beds, cribs, wheelchairs or other items to accommodate out-of-town guests.
• Legal referrals for probate and estate issues.
• Free internet connections via our high-speed WiFi hotspot.
• Each of our four funeral homes is equipped with cafés that you may use during services. We provide coffee, tea, bottled water and soft drinks during services.
• Our Hanover Street location now has a dedicated function room where families can have sit-down memorial meals after their services. The room can accommodate up to 40 people and can also be used for a memorial service or gathering. The room rental is $395 for up to two hours. You may bring in your own food or select from our catering menu. We add a 20% service charge to catering orders to account for staff time to plan and manage your function and pay for ancillary items associated with the meal, including a hostess. Please ask your funeral counselor for our full catering menu.
• Car Services – During normal business hours (Monday through Friday 8 a.m. to 4:30 p.m.), and schedule permitting, our staff is available to assist you with your transportation needs. If you are attending a visitation or service at one of our funeral homes and need transportation to a local residence, hotel, the Manchester Airport or a local restaurant, we can assist you. We can also make arrangements to pick up family members or friends locally and have them brought to one of our facilities as well. Our limousines can accommodate up to seven people. Fees may apply for these services. Of course, transportation of immediate family members to and from the funeral home is free of charge as part of any funeral or cremation service that includes use of one of our limousines. Please call us at (603) 625-5777 or 1-800-PHANEUF and ask to speak with the funeral director handling the services to make these arrangements.
• Video streaming service — Stream funeral services online for loved ones who can’t be there in person. Learn more.

If you have other special needs or requests, please call our staff concierge services during normal business hours at (603) 625-5777 or e-mail us at info@phaneuf.net.