Phaneuf Funeral Directors & Funeral Staff 
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Full-Time Staff

From the Phaneuf family, who has made funeral service a generation-long legacy, to our part-time personnel, our mission is to give you the best support possible during a difficult time. We understand that a death can be a very sensitive and private matter and we thank you for placing your trust with Phaneuf Funeral Homes & Crematorium. Click on any of the staff members below for complete bio and contact information.

Licensed Staff

Arthur O. “Buddy” Phaneuf, CFSP, CPC

President and Licensed Funeral Director
Buddy is a fourth generation funeral director and has been running the family funeral business since 1989. Prior to his time in funer service, he worked in Washington, D.C. as a senior consultant with...

Michele M. Phaneuf-Plasz

Vice President and Licensed Funeral Director
Michele has been involved in funeral service since 1997 and is a fourth generation funeral director. She is the Vice President of Phaneuf Funeral Homes and Creamtorium where she works along side her...

Roger L. Gosselin CFSP

Licensed Funeral Director
Roger is a licensed Funeral Director and the Operations Manager at the Cremation Society of New Hampshire since 1995. He received his degree in funeral service from NEI at Mount Ida College and is a f...

Amanda Desmarais

Licensed Funeral Director
Mandy is a graduate of Manchester Central High School, Class of '97 and she attended Phoenix East Aviation in Daytona, FL. She joined the team at Phaneuf Funeral Homes & Crematorium in November of 200...

Todd Pillsbury

Licensed Funeral Director
Todd Pillsbury is a third-generation Funeral Director. He grew up in the funeral industry and eventually ran the family-owned funeral home, Pillsbury Funeral Home in Littleton, NH. After several years...

Madison Sullivan

Licensed Funeral Director
A Kansas native, Madison relocated to New England to reconnect with her extended maternal family and to pursue a career in the funeral industry. She began her funeral service career in 2009 and is a ...

Mark P. Gomes, CFSP

Licensed Funeral Director
Mark is a first generation funeral director and started his profession in funeral service in the fall of 1989. He graduated Magna Cum Laude from Franklin Pierce College in 1993, with a B.S. degree in ...

Stephanie Knotts

Licensed Funeral Director
Stephanie is a first generation funeral director, and graduate of the New England Institute at Mount Ida College where she was a member of the Pi Sigma Eta Mortician's fraternity. She is originally fr...

Ellen Niskala

Funeral Apprentice
Ellen is currently attending FINE Mortuary College and has started her new career as an apprentice with Phaneuf Funeral Home and The Cremation Society of New Hampshire in 2016. Before her career chan...

Aaron Spiritos

Funeral Apprentice
Aaron attended college at the University of Vermont where he graduated with a B.S. degree in animal sciences and biology. He later went on to work as a chef for several years in Vermont and the greate...

Brian Martin

Licensed Funeral Director
Coming soon...

Amanda Earl

Licensed Funeral Director
Amanda is a California native, who moved to the East Coast in pursuit of her career in the funeral industry. She is a 2016 graduate of FINE Mortuary College. Prior to her entry into the funeral indust...

Erica Rousseau

Funeral Apprentice
Erica was born in Florida, resided in Connecticut until after high school when she moved to the Manchester area. She is currently attending American Academy McAllister Institute (AAMI). She joined Pha...

Mark Johnson

Licensed Funeral Director
Mark Johnson is a third-generation funeral director, following in his father’s and grandfather’s footsteps. He owned and operated the Cate & Johnson Funeral Home for almost 40 years. After a recen...

Administrative & Support Staff

Colleen G. Kurlansky

Hospice & Caregiver Liaison
Colleen has 25+ years of experience in marketing and business development, working with two of the largest law firms in NH (Devine Millimet and Sheehan Phinney). In 2013 she began a new career as a M...

Nicole Phaneuf

Administrative Assistant
Nicole joined the company in June 2007. Before coming here Nicole had worked throughout the United States as a pastry chef, a profession she fostered after graduating magna cum laude from Johnson & Wa...

Tricia Fishel

Administrative Assistant
Tricia joined the firm in 2012. Prior to employment with Phaneuf, Tricia worked in the real estate industry for fifteen years. She is a graduate of The New Hampshire Institute for Therapeutic Arts and...

Linda M. Shaughnessy

Administrative Assistant
Linda began working at the firm in April of 2006. Most of her work experience has been in Massachusetts and Florida. Linda has lived in Manchester for the past 4 years. She has 2 children, 2 cats and ...

Sue Pillsbury

Administrative Assistant
Sue has been directly involved in funeral service since 1996. Her previous life experiences include being an office manager and medical transcriptionist at a local health services center, homeschoolin...

Vera Morozova

Administrative Assistant
Vera joined the firm in July 2007. She was born and lived in Russia before moving to the United States in 1998. Vera became a US citizen in 2007. Previously she worked as an office manager and funeral...

Lyudmila “Lucy” Pustovalova

Maintenance and Housekeeping
Lucy was born and raised in Russia. In April of 1998, Lucy married Vladimir and started her own family. In 2000, Lucy and her family made an unexpected move to the United States. She has 5 children in...

Laurie Jackson

Administrative Assistant
Laurie joined the CSNH team in 2018 when the Phaneuf family purchased their newest location in Brattleboro, VT. Prior to the acquisition she worked as an office administrator for the SCI-owned funeral...

Carey Braswell

Administrative Assistant
Coming soon...

Transfer & Crematory Staff

Joel Murphy

Funeral Service Associate
Joel grew up in Wakefield Massachusetts. He has been married to his wife Kathy for 29 years. They moved with their 3 children in 1987 to make a home in the Manchester area. He treasures the time he sp...

Kris Gosselin

Facility Manager
Kris joined Phaneuf Funeral Homes and Crematorium in 2004 and takes pride in helping families and growing with the company. He has resided in Manchester since 2001, but grew up in Goffstown, a gradua...

Paul Roy

Funeral Service Associate
Paul is a lifelong NH resident having grown up in Goffstown, resided in New Boston and the last 11 years in Bedford. Paul retired from Bedford Police after 24 ½ years of full time law enforcement and...

Nicholas Theriault

Funeral Service Associate
Coming soon...

Harley Laundry

Funeral Service Associate
Harley has been involved in funeral service since 2007. He is a licensed funeral assistance and crematory operator. He had also been an EMT for a local Brattleboro ambulance service. Harley is a resid...
John B. Phaneuf

Staff Highlight

John B. Phaneuf, Director Emeritus

John officially retired from the firm in 1995 after 40 years of service. During his tenure as a director and later as President and owner, he turned a small west side funeral home into one of the largest funeral service providers in the state. He was the visionary behind many of the services and offerings the firm provides today. He attended St. Anselm’s College and received his degree in funeral service from the New England Institute in Boston. In his retirement, he plays croquet professionally and travels extensively. He and his wife of over 40 years, Paula, reside in West Palm Beach, FL and Newcastle, NH. While no longer active in funeral service on a day-to-day basis, he is still considered a valuable resource to the firm as they continue to expand and provide the highest level of service to the over 2,200 families they serve each year.

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